Order & Pay – Let customers order and pay with their own device.

Empower your guests to browse, order, and pay directly from their phone — no apps, no queues.
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Benefits of using our Order & Pay Solution

The benefits you get for using our Order and Pay service.
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Faster Service

Let guests order and pay when they’re ready

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Fewer Errors

Customers enter their own orders

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Higher Spend

Visual menus with upsells increase average spend.

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Fully Contactless

No apps, just scan, order, and pay.

Step 1: Scan the QR Code

Customers scan the unique QR code at their table using their phone’s camera — no app required.

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Step 2: Browse the Menu

A digital menu opens instantly. Guests can explore items, customize orders, and add them to their cart.

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Step 3: Add to Cart

The guest selects the items they want and puts them in the cart

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Step 4: Leave a tip and Pay

Guests can leave a tip and pay using their preferred method contactless card, Apple Pay, Google Pay, or other e-wallets.

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Step 5: Order Placed

Once paid, order is sent directly to the Tablet/POS Register

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Smart Ordering

Let guests browse, customize, and pay for their orders using a simple QR code — no staff needed to take the order.

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System Features & Capabilities

  • QR-based ordering with dynamic digital menus

  • Real-time order sync after successful payment

  • Supports item customization, modifiers, and notes

  • Accepts contactless cards, Apple Pay, Google Pay, and wallets

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Device & Integration Options

  • Can be integrated with compatible POS systems

  • If no integration is available, use a Samsung Galaxy Tab A9 to view and manage orders

  • Tablet receives paid orders instantly through secure cloud

  • No need for printers or terminals at the table

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Optional Device: Galaxy Tab A9

  • 8.7″ WXGA+ display — clear and easy to read in fast-paced environments

  • Octa-core processor with 4GB RAM for smooth order handling

  • Android OS — fully compatible with Order & Pay web and dashboard apps

  • Long battery life (up to 13 hours) — all-day operation without interruption

  • Lightweight and compact — ideal for counter or wall-mounted setups

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Ivana
Café Owner

“Order & Pay changed our service model. Guests love using their phones — no extra devices, no delays. Our tables move faster!”

Frequently Asked Questions

Order & Pay is a contactless solution that lets customers browse your menu, place their order, and pay using their own smartphone — all by simply scanning a QR code at the table. Once the payment is complete, the order is automatically sent to your staff via a POS terminal or tablet, with no manual entry required. It’s fast, secure, and removes the need for physical menus or waiting for a server.

No app is required. Customers simply scan the QR code using their phone’s camera or a QR scanner, which opens a web-based menu. The process is smooth and familiar — just like ordering from any mobile-friendly website. This makes it easy for anyone to use, including tourists or guests with limited phone storage.

Staff receive customer orders only after the payment has been successfully completed. If your POS system is integrated with the Order & Pay service, the orders appear directly on the POS screen. If not, you can use a dedicated device, such as a Samsung Galaxy Tab A9, to view incoming paid orders in real time. This ensures that staff are only preparing confirmed and paid orders, which reduces errors and speeds up service.

The system supports a wide range of modern payment options. Customers can pay with credit or debit cards, including Visa and Mastercard, as well as through mobile wallets like Apple Pay and Google Pay. All transactions are processed securely, and customers can receive a digital receipt via SMS or email after completing their payment.

Order & Pay improves service speed, reduces staff workload, and enhances the overall guest experience. Since customers place and pay for their orders themselves, your staff can focus more on food preparation and table service. The system also helps reduce order errors, increases table turnover during busy periods, and offers a modern, contactless experience that many guests now expect.

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